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  • A Secret Weapon for Your Success
    interpret some kind of negative intent (e.g., they don’t care, they don’t like me, they’re unhappy with my performance ... uncomfortable that your boss went to Ben, one of your direct reports, for some information. You stewed about ...

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    • Authors: David Miller
    • Date: Jan 2008
    • Competency: Communication; Relationship Management>Relationships and trust
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • The Five Key Principles of Influence - Part 1
    The Five Key Principles of Influence - Part 1 To persuade successfully and non-manipulatively, it’s ... shoes. What’s important to them? Why would they care about your proposal? What do they get out of it ...

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    • Authors: David Miller
    • Date: Nov 2015
    • Competency: Communication>Persuasive communication; Leadership>Change management; Leadership>Influence; Relationship Management>Relationships and trust; Strategic Insight and Integration>Influence decisions
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills